How do I register for a course?
You can register:
— On our website www.ifluxembourg.lu/en/, using the form for each course.
— By email to firstname.lastname@example.org
When should I register?
To guarantee your place on the course and for organisational reasons, we ask you to register as early as possible, ideally three weeks before the first day of the session.
How do I know my level?
If you are unable to provide a level certificate issued by a language training organization less than 12 months old, a placement test is offered by the IFL (charged at €25). This will enable us to determine your level and place you in an appropriate group. The test consists of an oral evaluation (lasting around 10 minutes) with one of our teachers via Zoom, accompanied by a written production.
How many levels of Frnch do you offer?
We suggest that you follow courses at one of the levels listed in the Common European Framework of Reference for Languages (CEFR).
60 hours of lessons are required to validate half a level.
What are the payment terms?
Payment will be made before the start of the course by bank transfer only. Payment details will be sent to you via the training contract and invoice issued on enrolment. Payment must be made in full before the start of the course; payment in installments is not possible.
Do you offer reduced rates?
Depending on the type of course and the number of contracts taken out in a calendar year, it is possible to benefit from loyalty discounts as mentioned in our loyalty programme, which can be consulted on our website.
Do you accept bons or vouchers?
Unfortunately, we are unable to accept ADEM/OLAI or CAI vouchers.
Where do the courses take place?
Depending on the type of course, sessions can take place at different locations:
— At our premises at the IFL (47 Avenue Monterey L-2163 Luxembourg)
— At the MEN (29 rue Aldringen- L1113- Luxembourg )
— At the lycée Athénée (24 Boulevard Pierre Dupong, L-1430 Luxembourg)
— At l’École privée Notre-Dame Sainte-Sophie (4 Rue Marguerite de Busbach, L-1269 Luxembourg)
— At home for private lessons
— On company premises for in-company courses
What is included in the enrolment fee? Do I have to buy a textbook before the first lesson?
The enrolment fee covers the cost of the course only.
The cost of purchasing teaching materials is not included in the course fee. The teacher is free to choose the teaching materials required for the course (additional cost estimated at between €20 and €50). Your teacher will tell you exactly which books you will need at the first session.
If the course is not appropriate, can I get a refund or change class?
If the course you have registered for does not correspond to your actual level, we will consider transferring you to another course whenever possible. It is your responsibility to register for a course that corresponds to your actual level by following our recommendations.
Courses are designed for a limited number of students over a given period, which is why no refunds will be made if the course has already started, nor partial refunds in the event of non-attendance.
Once payment has been made, no refund can be claimed.
What happens if there aren't enough students on a course I've registered for?
In this case, we will contact you to discuss possible alternatives:
— Changing the type of course
— Postponing the course
— Any costs incurred can be reimbursed by bank transfer within 1 month of receipt of your bank statement.
Doest it matter if I miss some of my classes?
Learners are asked to consider their personal commitments and any circumstances that may prevent them from attending a course before making a commitment.
In the event of a one-off absence, your individual lesson can be postponed (see below).
A group lesson cannot be postponed if a student is absent, but students are asked to inform their teacher. It is the learner’s responsibility to ask the teacher for the program missed. It is not possible to make up a missed lesson using another type or method of tuition.
How do private lessons work?
Private lessons, lasting at least 60 minutes, are adapted to your level and your timetable and can take place at the Institut or at your home (with additional travel costs if you live outside Luxembourg City). The course can also take place in one of our partner establishments under certain conditions (Notre-Dame Ste-Sophie public school, Lycée Athénée) or at a distance (via ZOOM).
Your private lesson can be organized within 5 days of your request, depending on the availability of our teachers.
What are the benefits of private lessons?
Private tuition is a quick and effective way to learn a new language. They are tailored to your own needs, whether for pleasure, for work or for an academic qualification.
You are free to choose your own timetable
— Face-to-face – on our premises from Monday to Friday between 8.30 am and 6.00pm
— Online learning (between 8.00 am and 8.00 pm Monday to Friday and Saturday from 8.00 am to 12.00 pm)
and adjust your lessons to suit your schedule.
Is it possible to postpone a private lesson?
It is possible to modify or postpone a course at no extra cost and in accordance with the GTC and the training contract.
Courses must be canceled at least 48 hours before the scheduled date (Monday 9.00 am to Friday 2.00 pm).
In the event of cancellation, a new date will be agreed. Postponed lessons can only be scheduled for the duration of the contract. Any other arrangement is at the sole discretion of the Institut français. In all cases, a maximum limit of 1 month from the date of the last course of the contract applies.
In the event of late cancellation (less than 48 hours before the scheduled date), the course will be invoiced.
No extension of the contract can be requested.
After 3 course cancellations, the canceled course will be billed and cannot be rescheduled. We would like to remind you that for maximum efficiency and progress, as well as guaranteeing you the same teacher throughout the course, lessons must be regular.
Courses are flexible to allow for holidays and illness, and lessons can be rescheduled to another convenient date and time.
In the event of unforeseen circumstances, greater flexibility is provided by allowing a limited number of changes to the student’s timetable at no extra cost.
Who are our teachers?
Our team consists of around 25 trainers, all of whom are freelance. They are qualified teachers who are all rigorously recruited. All our teachers hold specific teaching qualifications (Master FLE, MEEF, Sciences du Langage, and DAEFLE certifications), are graduates, and have teaching experience.
In addition, we organize in-house training courses to keep our teachers up to date with the latest teaching methods and pedagogical innovations. All our courses are taught by highly qualified professionals, even if they are not all native speakers.
Can I cancel my registration and get a refund?
Fees cannot be refunded once the course has started and no partial refunds can be given for courses not attended. The Institut français cannot be held responsible for unforeseen changes in the student’s situation that would prevent him/her from attending the course.
Can I study in a group?
Yes, group lessons are available for a maximum of 8 people per group at the same level.
What exams/certifications can I prepare for?
The IFL is not an examination center but can prepare you effectively for French language certifications such as the DELF / DALF / TCF and other specific examinations.
To take the DELF/DALF (Diplôme d’Études en Langue Française / Diplôme Approfondi de Langue Française), please contact the INL (Institut National des Langues).
The DALF (level C1) gives access to French universities and a growing number of European and French-speaking universities. With the DELF B2, you do not need to take the French language pre-admission test if you wish to apply to a French university.
The TCF (Test de Connaissance du Français) is another certification that validates your French language skills. There are 3 versions: the TCF TP (for the general public), the TCF Québec, the TCF DAP (Diplôme d’Admission Préalable), and the TCF Nationalité (for access to French nationality). You can find more information on the CIEP (Centre International d’Études Pédagogiques) website at www.ciep.fr
The TCF DAP is designed for non-EU students wishing to apply to a French higher education establishment. The exam can be taken on our premises at the IFL. http://www.institutfrancais-luxembourg.lu/luxembourg/session-2017-tcf-dap/
> Professional French examinations
The Chamber of Commerce and Industry’s professional French diplomas are practical examinations based on oral and written French in professional situations and in different sectors (business, medicine, law, secretarial work, science, tourism, law, etc.).
The INLINGUA Institute in Luxembourg offers you the opportunity to take these exams. http://www.inlingua.lu/